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Terms and Conditions

Radiant Living Center guarantees you a safe, secure online shopping experience. You will never have to worry about safety. Period. Your privacy and protection are our top priorities. We utilize state of the art Secure Socket Layer (SSL) 128-bit encryption with Comodo.

 

Return Policy

We accept returns based on the following criteria. You may return a product within 30 days unopened (call us first at 888-565-1008 for a Return Authorization #).

We will make a  refund or exchange to the customer after the unopened product is returned in good condition.  However we reserve  the right to deduct the shipping and bank charges or restock charges that we have incurred. We reserve the right to refuse any package sent back which does not have a  Return Authorization # (please call for one)

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To provide customer service. Your information is collected to process and ship orders and order notifications.

To improve our website. We use your feedback to make improvements and serve you better.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.



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